Amazon Careers 2024: Amazon is Hiring Freshers and Experienced candidates for the IT Support Associate role for Bangalore location in India. Interested candidates can check the complete details below and apply using the link provided at the bottom of the post.
Details about Amazon Careers 2024: Hiring IT Support Associate
| Company name | Amazon |
| Job Role | IT Support Associate |
| Work Location | Bangalore, India |
| Job Type | Full Time |
| Experience | Freshers, Experienced |
| Qualification | Bachelor’s degree |
| Batch | Not Mentioned |
| Expected Salary | 8 LPA |
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Responsibilities include, but are not limited to:
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
- A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
BASIC QUALIFICATIONS
- Bachelor’s degree/Diploma
- 0 months to 18 months of work experience.
- Good communication skills
PREFERRED QUALIFICATIONS
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
Apply Now: Click Here
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