Amazon Careers 2024: Hiring Cloud Support Associate (Freshers and Experienced). Amazon Web Services offers a complete set of infrastructure and application services that enable you to run virtually everything in the cloud: from enterprise applications and big data projects to social games and mobile apps. Explore how millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
Details about Amazon Careers 2024: Hiring Cloud Support Associate
Company name | Amazon |
Job Role | Cloud Support Associate |
Work Location | Bangalore |
Job Type | Full Time |
Experience | Freshers and Experienced |
Qualification | Bachelor’s degree |
Batch | Not Mentioned |
Expected Salary | 35 LPA |
Key job responsibilities
- First and foremost this is a customer support role – in The Cloud.
- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
BASIC QUALIFICATIONS
- 0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Troubleshooting / Support experience
- Excellent oral and written communication skills
PREFERRED QUALIFICATIONS
- Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & multi-tasking skills
- Exposure to Cloud computing
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